South Carolina State Parks
Reservation Cancellation
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South Carolina State Parks
Policies
Find Your Reservation Number
Your reservation number is located at the top left of your emailed or printed confirmation. If you reserved your site online or by phone, a copy will have been sent to the email address provided.
The first part of the number is a 2, or is 8 digits long and begins with 19. The second part, separated from the first by a dash, is 6 or 7 digits long.
This number, combined with your email address, is used to find your reservation in the South Carolina State Parks reservation system.
Your Email Address
A valid email address is required to cancel your reservation online.
Enter the email address that was provided with your original reservation, whether online, by phone or at a park.
Email addresses are not upper/lower case sensitive. This means that capital and lower case letters are considered the same letter or character. For security, the characters (letters and numbers) entered in the email field must match the email address on your reservation - regardless of whether the letters of either are capitals or lower case.
You will receive a confirmation of your cancellation via email at this same address.
If you would like to make changes to an existing reservation, or need assistance with your cancellation, please call us at 1-866-345-7275 Monday thru Friday from 9am to 5pm EST/EDT. We'll be happy to assist you.
Camping Cancel & Change Policy
Cancellations
Charges assessed to campsite reservation cancellations are based on the amount of notice given in advance of the original Arrival Date. Assessed charges are as follows:
- 60+ Days from Arrival - No Charge
- 15 to 59 Days from Arrival - $10 Service Charge
- 4 to 14 Days - Forfeit 1st Night's Stay
- Within 3 Days of Arrival - Forfeits All Charges
If you need assistance with cancellation or changes to a reservation, you can also call the South Carolina State Parks Reservation Desk at 1-866-345-7275 Monday thru Friday from 9am to 5pm EST/EDT.
Changes or Transfers
Changing a reservation by selecting a different site, guest name, or by shortening your reserved stay, incurs charges as follows:
- 7+ Days from Arrival - No Charge
- Within 6 Days of Arrival - $10 Service Charge
Changes and transfers prior to arrival require contacting the Reservation Desk.
Cabins & Villas Cancellation Policy
Cabin Cancellations
Charges assessed to Cabin and Camper-Cabin cancellations are based on the amount of notice given in advance of the original Arival Date. Assessed charges are as follows:
- 30+ Days from Arrival - $10 Service Charge
- 15 to 29 Days from Arrival - Forfeit 1st Night's Stay
- Within 14 Days of Arrival - Forfeit Deposit / No Refund
Villa Cancellations
Charges assessed to Villa cancellations are as follows:
- 60+ Days from Arrival - $10 Service Charge
- 30 to 59 Days from Arrival - $75 Administrative Charge
- 15 to 29 Days from Arrival - Forfeit 1st Night's Stay
- Within 14 Days of Arrival - Forfeit Deposit / No Refund
If you need assistance with cancellation or changes to a reservation, you can also call the South Carolina State Parks Reservation Desk at 1-866-345-7275 Monday thru Friday from 9am to 5pm EST/EDT.
Changes or Transfers
Changing a cabin or villa reservation by selecting a different unit, guest name, or by shortening your reserved stay, incurs charges as follows:
- 30+ Days from Arrival - No Charge
- 15 to 29 Days from Arrival - $20 Service Charge
- Within 14 Days of Arrival - Forfeit Deposit / No Refund
Changes and transfers prior to arrival require contacting the Reservation Desk.
Day-Use Facility Policy
Cancellation
Charges assessed to day-use facility reservation cancellations are based on the amount of notice given in advance of the original reserved date. Assessed charges are as follows:
- 15+ Days from Arrival - No Charge
- Within 14 Days of Arrival - $10 Service Charge
- No Show - No Refund
If you need assistance with cancellation or changes to a reservation, you can also call the South Carolina State Parks Reservation Desk at 1-866-345-7275 Monday thru Friday from 9am to 5pm EST/EDT.
Changes or Transfers
Changing a reservation by selecting a different facility or guest name, incurs charges as follows:
- 15+ Days from Arrival - No Charge
- Within 14 Days of Arrival - $10 Service Charge
Changes and transfers prior to arrival require contacting the Reservation Desk.
Important Note: This policy is not applicable to Rental Facilities contracted by the Park. Contract terms apply to these reservations.
Lodge Room Cancellation Policy
Cancellation
Charges assessed to Lodge Room cancellations are based on the amount of notice given in advance of the original Arrival Date. Assessed charges are as follows:
- 30+ Days from Arrival - $10 Service Charge
- 15 to 29 Days from Arrival - Forfeit 1st Night's Stay
- Within 14 Days of Arrival - No Refund
If you need assistance with cancellation or changes to a reservation, you can also call the Hickory Knob State Park front desk at (864) 391-2450, or the SC State Parks Reservation Desk at 1-866-345-7275 Monday thru Friday from 9am to 5pm EST/EDT.
Changes or Transfers
Changing a reservation by selecting a different room, guest name or by shortening the length of stay, incurs charges as follows:
- 30+ Days from Arrival - No Charge
- 15 to 29 Days from Arrival - $20 Service Charge
- Within 14 Days of Arrival - No Refund
Lodge room changes and transfers prior to arrival require contacting Lodge front desk or the SC State Parks Reservation Desk.
Reserved Parking Policy
Cancellation
Charges assessed to reserved parking reservation cancellations are based on the amount of notice given in advance of the original reserved date. Assessed charges are as follows:
- 4+ Days from Arrival - No Charge
- Within 3 Days of Arrival - No Refund
If you need assistance with cancellation or changes to a reservation, you can also call the South Carolina State Parks Reservation Desk at 1-866-345-7275 Monday thru Friday from 9am to 5pm EST/EDT.